Mountain Front Desk
Free listing check

Lewis County, WA · Local setup, in person

Never miss a call again.

You're on a roof, under a truck, or halfway through a haircut when the phone rings. Mountain Front Desk sets up a missed-call text-back and an AI front desk so every caller you can't pick up hears from you within a minute, and you follow up when your hands are free.

Book a free listing check See how it works

Founding price for the first 3 clients: $297 setup + $99/mo. Month to month. You own every account.

The call you missed called someone else.

Out here, most businesses are a few people doing everything. When the phone rings and you can't get to it, the caller doesn't wait. By the time you call back an hour later, they've already booked the next shop, the next salon, the next tow.

  • On a roof or a job site. A crew mid-job can't answer, and spring bids start with a phone call.
  • Under a truck or out on a tow. A stranded driver on Highway 12 calls whoever answers first.
  • Mid-haircut. The client in the chair comes first, and the caller books somewhere else.
  • Cleaning a room or running the desk. Travelers book from their phones on the road, and they move on fast.

And while you're busy, your Google listing might be showing old hours, a dead website link, or reviews nobody answered. You know it matters. You just don't have time for it.

How it works

It works alongside your business number in most setups. Callers who reach you won't notice a thing.

  1. You miss a call

    You're busy, closed, or on the other line. It happens.

  2. They get a text right away

    Within a minute, the caller gets a friendly text in your words, one for open hours and one for closed hours, with a clear way to opt out.

  3. The AI front desk helps

    If they text back, it can answer common questions from your own FAQ and price guide (hours, services, booking link) and take a message with what they need.

  4. You follow up

    You see who called and what they need, and you call or text them back when your hands are free. The job stays yours.

What you get

One-time setup

Done with you in one 60 to 90 minute sitting.

  • Missed-call text-back on your own account, with messages in your words for open and closed hours
  • AI front desk set up from your own FAQ and price guide
  • Texting registration with the phone carriers, done with you, plus a clear opt-out in every text
  • Google Business Profile tune-up: hours, phone, services, photos, and website or booking link, all correct
  • A one-page FAQ and price guide the text-back can point to
  • A simple, honest way to ask happy customers for a Google review
  • A test call to confirm the text arrives

Every month on the care plan

You approve; we do the busywork.

  • 2 to 4 Google posts drafted for you (seasonal, specials, recent work)
  • Replies drafted for every new review, good or bad, which you approve before they post
  • Listing check: hours, holidays, photos, and anything Google changed
  • A one-page monthly report: calls caught, texts sent, reviews, profile views

Founding pricing: 3 spots

The first three Lewis County businesses to sign up get the founding price.

Founding clients · first 3 only

$297 one-time setup

+ $99 / month care plan

  • Month to month. Cancel with 30 days' notice.
  • You own every account.
  • 30-day setup-fee refund promise.
Claim a founding spot

Standard price, after the founding spots

$497 one-time setup

+ $149 / month care plan

Same setup and care plan.

About the texting software

The text-back tool is in your name, on your card, paid straight to the vendor, so you keep it no matter what. Most cost about $29 to $79 a month, and some charge a one-time carrier registration fee (about $25). We'll help you pick one that fits. Google Business Profile itself is free. Vendor prices change; we'll show you the current price before you sign up.

Carrier registration often takes 1 to 2 weeks, so texts may not go out until the carriers approve it.

Honest promises

What we promise

  • 30-day promise: if your text-back isn't live within 30 days for a reason on our side, we refund the setup fee.
  • You own everything. Your text-back account, your Google profile, your number.
  • Month to month. No long contract. Cancel the care plan with 30 days' notice.
  • You approve first. Every review reply and post is a draft until you okay it.

What this isn't

  • No fake, bought, or filtered reviews, ever. That breaks Google's rules and the FTC's 2024 fake-review rule.
  • No auto-posted review replies. You approve every one.
  • No guaranteed rankings or a set number of leads. Anyone who promises that is guessing.
  • No passwords. You add us as a manager through Google's and the vendor's own invite, and you can remove us anytime.
  • No texting people who haven't contacted you. Text-back only answers callers.

Who it's for

Small Lewis County businesses that live on the phone but can't always answer it.

  • Shops & retail
  • Salons & barbers
  • Auto repair & towing
  • Motels, lodges & venues
  • Roofing, gutters & trades
  • Landscaping & concrete

Serving towns across Lewis County

  • Morton
  • Randle
  • Packwood
  • Mossyrock
  • Mineral
  • Centralia
  • Chehalis

Nearby and not listed? Ask anyway.

Questions

Do I need a new phone number?

Usually not. Most text-back tools work alongside the number you already have, often by forwarding the calls you miss. During the free listing check we'll confirm what works with your current phone service.

How much time does this take me?

One 60 to 90 minute sitting for setup. After that, a few minutes a month to approve the drafted posts and review replies, which you can do by text.

What does the AI front desk actually do?

When a caller texts back, it can answer common questions using the FAQ and price guide we write with you (hours, services, prices, booking link), and take down what they need so you can follow up. It doesn't make promises you haven't approved, and you can keep it simple: just the instant text and a message, if you prefer.

What does it cost all in?

For a founding client: $297 once, then $99 a month for the care plan, plus the texting software you pay the vendor directly (about $29 to $79 a month, and sometimes a one-time carrier fee of about $25). Busy shops may pay small texting overages, depending on the tool.

Will my customers get spammed?

No. The text-back only replies to people who just called you, and every first text includes a way to opt out. We never text people who haven't contacted you.

Do you need my passwords?

No. You add us as a manager through Google's and the vendor's own invite, and you can remove us anytime.

What if I want to cancel?

The care plan is month to month; give 30 days' notice. Your text-back account and Google profile are already yours, so nothing gets taken away.

What's the free listing check?

A short, one-page look at your public Google listing and online info: hours, phone, links, photos, and reviews, with a plain list of anything that looks wrong or out of date. It's free, with no obligation to buy anything.

Book a free listing check

Tell us a little about your business. We'll take a look at your public listing and reach out to set up a time to go over it. No cost, no obligation.

  • One-page list of what's wrong or out of date
  • A quick demo of the text-back
  • Straight answers on cost

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